Building recurring window cleaning rounds
Most window cleaning clients want their windows done every 4-8 weeks. The business model is built on recurring rounds — the same clients, same suburbs, same schedule. Assign each day to a geographic zone and fill it with recurring clients in that area. Over time, your rounds become tight and efficient. When a client in an area you don't service on any current day asks for a quote, offer them your closest day instead.
Pricing window cleaning jobs
Australian window cleaners typically price per window, per pane, or per property. Common rates range from $5-10 per window (exterior only) to $8-15 per window (interior and exterior). For commercial buildings, price per hour ($60-90/hour) or per square metre. Always do a quick count or site visit before quoting — estimating from memory leads to undercharging on large properties and overcharging on small ones.
Weather and access planning
Rain doesn't stop window cleaning (contrary to popular belief — pure water cleaning works in light rain), but high winds and extreme heat do. Access is the bigger planning challenge: multi-storey buildings need ladders or water-fed poles, some windows require indoor access, and security buildings need pre-arranged entry. Record access requirements in your client notes so you arrive prepared every time.
Client communication drives retention
Window cleaning clients often aren't home during the clean. Send an 'On My Way' notification with your ETA. When you're done, send a brief message confirming the clean is complete. This small touch reassures clients their windows were done — especially if they can't check until they get home. Consistent communication is the number one reason clients stay with one window cleaner over another.
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